September 25 - 26, 2024
Hyatt Regency Toronto, ON
Brendan
serves digital business strategy professionals through his work at Forrester.
He is an expert on eCommerce business, consumer behavior, and technology trends
in the digital engagement space. He is also an authority on technology
developments that affect both online and offline commerce industries, as well
as vendors that help deliver today's leading strategies and tactics in digital
excellence.
In
his research, Brendan covers such consumer-oriented, cross-vertical topics as
eCommerce trends, personalization, omnichannel, customer experience management
best practices, engagement strategies, and conversion optimization. Brendan
applies this knowledge to numerous industries and spends most of his time
consulting with companies that are at the forefront of dealing with digital
disruption.
In
addition to keynoting at global industry events and advising executive teams on
digital strategy, Brendan is sought after for comments and insights by industry
media such as Bloomberg, CNBC, NPR, PBS, The Economist, The Wall Street
Journal, Time, and USA Today.
Check out the incredible speaker line-up to see who will be joining Brendan.
Download The Latest Agenda