eTail Canada 2020

Hyatt Regency Toronto, ON

1-888-482-6012

Chris Parsons, Director of eCommerce at Home Hardware Store
Home Hardware Store Logo

Chris Parsons


Director of eCommerce
Home Hardware Store

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

Day 2: Next Level Personalization: The Immersive, Hyper-Tailored Shopping Experiences Customers Crave

Tuesday, May 5th, 2020


11:00 AM Panel: Omni-Channel: Consistently Showing Up In Remarkable Ways Where And When It Really Matters

We’ve all heard the words omni-channel and omni-shopping thrown around ad nauseum the past decade, but have you nailed it quite yet? Leave no stone left unturned. This session explores: 

  • How to create a frictionless experience at every single touchpoint 
  • Communicating a strong brand story in the details
  • Amplifying the “wow” factor and strengthening the customer relationship through strategic multimedia content  

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