eTail Canada 2019

07 - 09 May, 2019

Hyatt Regency Toronto, ON

Whitepaper & Video Center

eTail Canada 2019 Director's Report

Each year, we build our eTail agenda and speaker faculty based on months of calls with senior-level eCommerce professionals and quantitative surveys. Not only does this research process help us build a cutting-edge conference agenda, we also roll that research into an annual Director's Report. In this Director's Report, we discuss the moment in time for Canadian eCommerce. We also deep dive into the industry drivers, challenges, opportunities, and what happens if retailers don't adopt the latest eCommerce strategies to move their business forward.

eTail Canada 2019 eCommerce Innovation Briefing

As a retail executive, it is more critical than ever to stay abreast of new technologies and strategies that are deployed to gain advantages in customer acquisition and retention. With the growth of Amazon taking place beside massive store closings, the risks and rewards of omnichannel innovation and eCommerce cannot be understated. In this brief report, we give a glimpse into how major retailers are finding new paths forward and positioning themselves for success.

Navigating the Complexities of International Markets: The 2018 eTail Canada Benchmark Report

New for 2018, eTail Canada and Radial have uncovered the most pressing challenges related to international expansions and broken down the strategies that leading retailers are using to combat them. Claim your copy of the research and gain access to the perspectives of leading Canadian retailers. 

Breaking the Border: International Opportunities for Growing Canadian Retailers

Canadian retailers face unique barriers when engaging customers abroad, most notably in the United States. Smaller Canadian retailers are looking towards cost-effective solutions and partnerships that will enable them to build out omnichannel, service, and fulfillment capabilities in Canada and abroad.Breaking the Border provides insights into these retailers’ biggest fulfillment, service, and omnichannel challenges to profitability when engaging customers across borders. You will discover:What methods Canadian retailers will adopt to broaden customer service capabilitiesHow these retailers are responding to growing demand for customer service to drive revenueWhich omnichannel capabilities retailers will expand to meet evolving consumer demands

How Canadian Retailers Are Confronting Inventory and Fulfillment Challenges

The Canadian retail landscape is constantly changing. In an omnichannel world, Canadian brands are constantly being challenged to meet their customers on whatever channel is most convenient for them, and to deliver sold goods as efficiently as possible. Unfortunately, that is not always easy. This paper will assess how Canadian brands are responding to the omnichannel paradigm and what that means for their changing inventory management practices. Omni-channel retail is shaking up consumers’ expectations, making them accustomed to seamless shopping and ordering across channels and, just as importantly, expedited delivery at low costs. This poses a unique problem for Canadian retail brands. Click the banner to the left to download the paper now!

2018 eCommerce Innovation Briefing

As Amazon’s retail dominance continues to expand alongside massive store closings by established retailers like Macy’s, Sears, and JC Penney, the need for strategic omni-channel innovation and eCommerce cannot be understated. In our reports and conferences, our audiences are privy to an exclusive, behind-the-scenes look at the most successful eCommerce and omni-channel retail initiatives. In this brief report, we give a snapshot of how several small and large retailers are accepting omni-channel growing pains, prioritizing customer experience, and reaping the benefits.

Digital Consumers - How Canadians Will Shop and Spend Differently

Nearly universal access to the internet and fast technology development made fundamental shifts to the commerce landscape in Canada.This extract identifies the characteristics, motivations and shopping preferences of the emerging digitally savvy consumer and highlights how companies and brands can better reach the market.DOWNLOAD NOW TO:Discover what drives and influences Canadian e-commerce spendingUnderstand how digital consumers shop differentlyIdentify the differences in shopping preferences between generations 

Want even more reading material? View whitepapers and reports from our 2018 event.

2018 Media Center