With over 25 years of experience driving digital transformation, Dave Stevens serves as the Chief Technology Officer at Groupe Dynamite, where he leads the technological evolution for iconic brands Garage and Dynamite. A forward-thinking retail leader, Dave oversees a comprehensive mandate including technology strategy, data analytics, AI engineering, and cybersecurity. He is currently spearheading the integration of agentic AI and advanced data unification to refine customer insights and create seamless, unified commerce experiences across more than 300 physical stores and global digital platforms. Prior to joining Groupe Dynamite, Dave held senior executive roles at Spin Master and Munich Re Canada, consistently focusing on leveraging innovation to enhance operational efficiency and drive business growth in highly competitive landscapes.
Tuesday, May 5, 2026
8:20 AM Keynote Fireside Chat: The Future of Omnichannel Retail: Where Does the Customer Journey Start?
At Dynamite, Dave Stevens is keenly watching how customer behavior is changing and what the company needs to adjust to cater to changing shopping patterns. Understanding where and how customers begin their journeys is essential for delivering seamless, customer-centric experiences in a rapidly evolving retail landscape. Dave will share how his team is leveraging omnichannel data and unified tracking to connect every touchpoint, ensuring that each interaction reflects and adapts to the true behaviors and preferences of today’s shopper.
- Map the evolving customer journey across digital discovery, social influence, and physical engagement to identify new points of entry
- Use data unification to understand cross-channel behavior and deliver a frictionless path from awareness to purchase
- Explore how emerging technologies redefine the concept of “storefront,” blending online convenience with in-person connection
Check out the incredible speaker line-up to see who will be joining Dave.
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