Founded in 2016, Chatter is an experience platform that has designed, developed, and deployed a proprietary AI-powered feedback platform for organizations. Its unique combination of SMS-based chats and machine learning technology captures real-time customer insights that allow businesses to improve customer and employee satisfaction and drive sales. Chatter serves clients in a wide range of industries such as finance, consumer products, and food service, including major brands like Lush, Fanatics, and Victoria's Secret.