As competition intensifies and margins tighten, retailers are under pressure to do more than just survive — they need to grow profitably and gain market share in a rapidly evolving landscape. What separates the retail leaders from the rest? It's the ability to balance short-term performance with long-term strategic bets.

This session unpacks key insights from top-performing retailers who are redefining their playbooks — from pricing and product to personalization and partnerships — to win in today’s dynamic market. Expect practical, data-backed strategies that drive both CLV and profitability.

Attendees will leave with high-impact growth levers across digital, store, and omnichannel environments.

• Optimize product, pricing, and promotions for both margin and market competitiveness.
• Activate customer data to increase retention, frequency, and share of wallet.
• Capitalize on loyalty and membership programs that fuel sustainable, recurring revenue.
• Balance innovation and efficiency to invest in the right initiatives at the right time.

With so much happening in eCommerce that requires immediate attention and action, it can be hard to think to the future. Join us as Lisa takes us into eCommerce crystal ball and shares best practices or taking advantage of transformational growth opportunities at your organization.

• Adapting digital experiences and adopting tech as the interaction gap continues to shrink between humans and machine
• How to stop being data obsessed and becoming insights driven—building a cohesive strategy
• Future project planning: how agile can your teams be when listening into the customer
• Overhauling team structure, tech, and integration for convenient and seamless shopping experiences

In this rapid-fire, interactive session, top retail visionaries look into the not-so-distant future to unpack what retail might look like in 2026. From AI-powered experiences to unified ecommerce, hyper-personalization to dynamic loyalty programs — no topic is off-limits.

This is your time for a speed round Q&A with a panel of speakers. Walk away with a future-ready mindset and tangible ideas to bring back to your office.