Jeremiah Curvers

CEO Polysleep

Day One, Tuesday, Oct. 7

1:35 PM Fireside Chat: Leveraging Gen AI to Personalize the Customer Experience

Today’s customers expect more than personalization — they expect relevance in the moment. Generative AI is unlocking a new frontier in retail, where content, recommendations, and experiences can be tailored in real time based on customer intent, behavior, and context. But turning this promise into performance requires more than just powerful tools — it demands a rethinking of data strategy, content pipelines, and digital infrastructure.

Discover how leading retailers are using GenAI to move beyond segmentation and toward true one-to-one engagement, dynamically delivering personalized experiences that convert browsers into loyal buyers.

  • Translate customer signals into actionable, real-time personalization strategies
  • Deploy GenAI to generate dynamic content, offers, and experiences at scale
  • Integrate first-party data and behavioral insights to enhance predictive accuracy
  • Streamline internal workflows by automating content creation and testing
  • Measure the business impact of hyper-personalization on engagement and conversion

Check out the incredible speaker line-up to see who will be joining Jeremiah.

Download The Latest Agenda