Laura Manes is deeply passionate about
creating extraordinary retail customer experiences. She has been helping
businesses tackle their tough strategic challenges for 13 years, first as a
strategy consultant at Bain & Company and Jackman Reinvention Inc., and
currently as Vice President of Strategy, Innovation and Enterprise Analytics at
the LCBO. Some of her notable projects currently include piloting the launch of
On-Demand Delivery of beverage alcohol in Ontario, and building the future
vision for the LCBO’s beloved Vintages wines program. She has expertise in
customer experience redesign, brand-led competitive strategy, integrated
strategic planning and innovation. Laura holds an MBA from the Rotman School of
Management and loves traveling the world to find new and delicious things to
eat and drink.
Check out the incredible speaker line-up to see who will be joining Laura.
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