Tara Conway | eTail Toronto

Tara Conway

Tara Conway

VP, Community Executiv

Day One, Tuesday, Oct. 7

9:10 AM Keynote Fireside Chat: Leveraging Emerging Tech & Platform Strategy for Long-Term Resilience

The e-commerce landscape is evolving faster than ever — from shifting consumer behaviours to economic headwinds and global trade disruption. Discover how to leverage emerging technologies not just to adapt, but to build lasting resilience and agility. We’ll explore the tools that help future-proof your operations and drive scalable, sustainable growth in an unpredictable market.

  • Hacks to identify and adopt emerging tech trends before they become mainstream
  • Proven frameworks to measure the ROI of emerging technology investments as well as vendor defragmentation
  • Fostering a culture of innovation within your organization to stay competitive
  • Update the session title and abstract only with this copy.

9:30 AM Keynote Panel: Future Proofing Your Retail Playbook To Meet The Needs of The Modern Consumer

If your ecommerce strategy feels reactive, it’s time to rethink the playbook. Ecommerce has never evolved faster—or been more unpredictable. Between shifting consumer behaviors, rising acquisition costs, emerging channels, and constant tech disruption, today’s ecommerce leaders need more than a playbook. Learn how to stay agile and customer-centric in a rapidly changing environment.

  • Audit your current ecommerce strategy for flexibility, scalability, and risk
  • Integrate emerging technologies like AI, live commerce, and conversational shopping
  • Diversify your acquisition and retention strategies across paid, owned, and earned channels
  • Strengthen your data infrastructure to power personalization and predict trends
  • Align internal teams and partners to move faster and innovate smarter
  • Invest in capabilities that support long-term growth over short-term wins

Day Two, Wednesday, Oct. 8

8:00 AM Women In eTail Networking Breakfast

Fuel your morning with meaningful connections and real-world Insights. Join us for a dynamic Women in eTail breakfast with top women leaders in eCommerce.  

From mastering AI-driven marketing strategies to elevating the customer experience, Women in eTail goes beyond networking — it’s a space for candid conversation, inspiration, and actionable takeaways. 

9:30 AM Keynote Panel: The Mindset Shift: Building A Internal Culture That Sparks Innovation And Brand Differentiation

In today’s ultra-competitive and constantly evolving retail landscape, innovation requires a mindset shift. The most future-ready retail brands are intentionally building internal cultures where bold thinking, experimentation, and customer-centric creativity can thrive.

From empowering teams to take risks, to embedding purpose and curiosity at every level of the organization, this conversation will provide both inspiration and actionable strategies to help your brand stand out — from the inside out.

  • Design internal systems and rituals that encourage continuous innovation
  • Empower cross-functional teams to collaborate, test, and iterate with confidence
  • Align your brand’s values with everyday behaviors to create cultural consistency
  • Fuel differentiation by connecting employee experience to customer experience
  • Break down legacy mindsets that hold back transformation and bold decision-making
  • Cultivate leadership habits that create psychological safety and curiosity

1:50 PM Panel: Fueling Ecommerce Growth With The Content Creator Economy

The rules of brand building have changed. Today, influence is decentralized, authenticity beats polish, and the fastest-growing brands are built in partnership with creators—not agencies. In the content creator economy, trust, reach, and relatability are the new currency—and retailers must learn to play by these new rules.

This session explores how brands can harness the power of creators to drive cultural relevance, fuel product discovery, and ignite viral growth. Whether you're launching a new line or reinvigorating a legacy brand, the right creator partnerships can make the difference between scroll past and sold out. 

  • Identify the right creators who align with your brand's voice, values, and audience
  • Collaborate with creators as true partners, not just media channels
  • Develop scalable creator-led campaigns that drive both awareness and conversion
  • Measure impact beyond vanity metrics—think engagement, sentiment, and long-tail sales
  • Navigate the evolving creator-brand relationship, from micro-influencers to co-creation models

Check out the incredible speaker line-up to see who will be joining Tara.

Download The Latest Agenda