October 07 - 08, 2025
Hyatt Regency Toronto, ON
Kinetic Commerce provides a complete omnichannel retailing experience platform. The solution integrates with product catalogs, CRM, ERP, POS/mPOS, and other in-store and ecommerce systems. It enables associates and customers to interact through the power of digital tools to better serve the customer, streamline operations and drive experiential revenue channels. The Kinetic Commerce Platform has pre-built integrations that can be extended through microservices to support any retail environment, any customer experience objectives and any associate enablement workflows. Kinetic Commerce provides software tools to: • Empower Associates with devices to enhance customer experience via clienteling and task management • Provide modern connected store solutions to streamline operations, product look-up, BOPIS and Endless Aisle. • Embed modern Omnichannel Customer Services into Ecommerce including Conversational Commerce and Customer Profile Building Retailers work with Kinetic Commerce to: • Increase in-store conversion and CX • Track customer intent both in-store and online • Get a better understanding of customer/associate interactions • Increase employee job satisfaction • Deliver measurable and more effective job training • Save in total labor costs of physical store operations • Lower total direct IT cost and decrease system complexity --