eTail Canada 2020

Hyatt Regency Toronto, ON


Lisa Owen, Co-Founder and CEO at Rent frock Repeat
Rent frock Repeat Logo

Lisa Owen

Co-Founder and CEO
Rent frock Repeat

Check out the incredible speaker line-up to see who will be joining Lisa.

Download The Latest Agenda

Day 2: Next Level Personalization: The Immersive, Hyper-Tailored Shopping Experiences Customers Crave

Tuesday, May 5th, 2020

9:20 AM Peer-To-Peer: Retailers As The Trusted Advisor To The Consumer: How To Succeed In The Personalized Shopping Experience

Combine the overload of choices in the marketplace with the “me first” mentality of the modern consumer and you get the winning formula for retail success: personalization. From mega brands to smaller shops, the retail industry is transforming. This is no longer a trend, it’s a must, and when done right, it can drive sales through the roof.  These two successful leaders who have catapulted their brands with personalization as a priority will be interviewing one another, bringing diverse and complimentary perspectives on:  

  • How to develop a tailored shopping experience for your customers that leaves them feeling gratified over and over
  • Leveraging data mining and advanced analytics to hyper target your customers  
  • What stages of your consumer journey can be personalized

Day 3: Customer Loyalty: How To Bring Your Customers Further Into Your Brand

Wednesday, May 6th, 2020

2:15 PM Panel: Subscription Box Pioneers On Their Path To Winning Personalized Customer Experiences

In this session of industry pioneers, we bring together the leaders of the subscription box world who continue to connect with their customers on a deep, emotional level that exponentially grows over time. You’ll learn:

  • How these executives got their customers to fall in love, and stay in love, with their monthly boxes and the brand community 
  • The winning mindset, technologies, and processes that brought their subscription box model to homes across the country  
  • Where and how data played a role in understanding their target customers 
  • What a personalized, fun, immersive customer experience looks like for different markets 

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